Purpose of the Job

Knowledge of safety, wheelchair lifts procedures, hookup and seat belts, emergency procedures, defensive driving skills.  Performs pre-trip inspections daily (CDL may be required). Reports any safety and mechanical issues to the Mechanic or Operations Manager.  Ensure passenger satisfaction and display a positive organizational image. Function in a timely and efficient manner.


  1. Conduct daily pre-trip inspection. Daily inspection forms turned in at the end of the month.
  2. Plan and check daily schedule. Recommend changes for routes.
  3. Follow wheelchair lift procedures, wheelchair hookups and seat belt per passenger.
  4. Follow emergency procedures.
  5. Obey traffic laws.
  6. Practice defensive driving procedures.
  7. Mentally and physically capable of operating a vehicle.
  8. Practice approved passenger assistance techniques.
  9. Sensitive to the needs of elderly and disabled passengers, patient and caring attitude at all times.
  10. Maintain up-to-date and accurate records
  11. Knowledge of using radios and/or cell phones.
  12. Schedule and complete maintenance as requested by the Transportation Director and/or Maintenance. Report and follow-up on any maintenance problems.
  13. Report any suspected act of abuse, neglect or any action not in compliance with existing policy or regulation.
  14. Report any accident/incident and complete the documentation. Must have knowledge of the media procedures.
  15. Consult with your supervisor about any desire for personal growth and development through further education and/or training.
  16. Insure that our families, those served, customers, staff, vendors are treated with utmost courtesy and professionalism through excellent customer service, communication skills and by being a team player.
  17. Annually review your job description and recommend changes as needed.
  18. Keep abreast of all changes within the realm of your responsibilities.
  19. Represent the agency in professional associations or in community activities as requested
  20. Support and endorse the agency’s safety program.
  21. Maintain open communication, communicate trends, problems, give recommendations, and ask for appropriate advice and counsel.
  22. Keep work organized and clean (vehicle & parking area).
  23. Professionally represent the agency’s mission, vision, and value statements.
  24. Support the success of the agency.
  25. Other duties as required or requested.



High School diploma or GED


Interest in working with persons with developmentally disabilities and /or the elderly.

Skills and Abilities:

Must be able to do multiple tasks simultaneously, perform pre-trip inspections, communication skills knowledge of wheelchair lift procedures, hookup and seat belts, knowledge of emergency procedures, defensive driving skills, be able to obtain a CDL driver’s license (if required) or Class B operator’s license with passenger endorsement. Must be able to pass a MN DOT approved physical exam, have a mechanical aptitude and participate in a Drug/Alcohol Program. Ability to build and develop relationships through excellent customer service skills and must be a team player. Have good organizational skills, physical ability to lift 50 lbs. or more.  Possess a valid driver’s license. PAI conducts a MVR and a background checks for anyone accepting the position.  If the checks result in an unsatisfactory report the offer of employment will be rescinded.


Perform driver pre-trip inspections, communicate safety to passengers, knowledge of wheelchair lift procedures, hookup & seat belts, knowledge of emergency procedures, defensive driving skills, ability to become CPR, 1st Aid certified CDL License if required.  Willing to participate in programs for self-development. Provide superior customer service and be a team player, will be a mandated reporter, will participate in light maintenance duties, and function in a timely and efficient manner.


The Driver of the will be compensated by a set hourly wage. This is to be considered a non-exempt position.

EOE We are an equal opportunity employer and value diversity. All employment is based on qualifications, merit, and business need.

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